Using Kerio Operator Softphone
Article Number: 958 | Last Updated: Thu, Sep 22, 2016 11:42 AM
About Kerio Operator Softphone
Redesigned in Kerio Operator 2.5!
This article is for Kerio Operator Softphone for desktop and web. For information about Kerio Operator Softphone for mobile devices, see Configuring Kerio Operator Softphone for mobile devices.
Kerio Operator Softphone is a user interface which enables you to call through Kerio Operator via your computer of a browser tab.
You can, for example:
Making calls through Kerio Operator Softphone
For more information, see Making calls through Kerio Operator Softphone.
Using the favorites buttons
In Kerio Operator Softphone, you can add people to your Favorite buttons. For more information, see Using the favorites buttons in Kerio Operator Softphone.
For the configuration of voicemails in the administration interface, see Configuring voicemail.
In Kerio Operator Softphone, go to Voicemail to:
After reaching your voicemail, an automatic menu will navigate you through your messages and other options. You can view the whole menu in picture.
Recording your own greeting for voicemail
If you wish to record your own greeting to voicemail, such as: “Hello. You have reached Kelly Jellybelly. I can’t answer the phone right now, but please leave me a message.”, follow these instructions:
Uploading your own voicemail announcement messages
New in Kerio Operator 2.4.0!
You can now upload your own sound files and change your voicemail messages:
Using call forwarding
Redirecting calls to another phone is described in article Redirecting calls in Kerio Operator Softphone.
Kerio Operator Softphone logs every call you make, receive, and miss and displays them under following tabs in the Calls section:
To dial the contact straight from the call history tabs, click or .
Changing password for authentication at Kerio Operator Softphone
If you do not remember your password, contact your network administrator. They can set a new password for you.
Changing the theme
If you want to change the color theme of your Kerio Operator Softphone:
Changing the PIN number
Changing date and time format
To change the date and time format (for example, in history):