Managing user mobile devices
Article Number: 1307 | Last Updated: Mon, Dec 7, 2015 10:07 AM
Managing mobile devices in Kerio Connect
Each user can synchronize their Kerio Connect account with an unlimited number of mobile devices which support Exchange ActiveSync 2.5-14.1.
You can disable Exchange ActiveSync 14 for older devices. Read Setting a compatible Exchange ActiveSync version for specific mobile devices for more details.
In Kerio Connect 8.4 and older, you must select the Allow synchronization of unsupported Exchange ActiveSync devices option in Configuration → Advanced Options → Miscellaneous to allow synchronization of all devices.
Viewing users devices
In the administration interface, you can view information about all devices connected to user accounts.
Blocking specific types of devices
In Kerio Connect, you can block all devices of a specific type by editing the configuration file.
Kerio Connect now blocks connections from all devices of the types you added in the file.
Remotely deleting data from users' device
If users lose their devices, you can delete all the account data from the devices.
Once the device connects to the Kerio Connect server, Kerio Connect removes all the account data from the device.
Based on the device type and its operating system, you reset the device completely or you only clear out the account. If the device stores email attachments on a memory card, Kerio Connect deletes the attachments as well.
You can cancel the wipe before the device connects to the Kerio Connect server (click Cancel Wipe).
You can find details of the wipe process in the Security log.
Users can also wipe their own devices from their Kerio Connect Client.
User confirmation of the wipe action - windows mobile
On Windows Mobile operating systems, users must agree that the administrator performs the wipe action. They must confirm a dialog during the first data synchronization between the device and Kerio Connect. If they don't confirm, it is not possible to complete the synchronization process.