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Synchronizing data with mobile devices

Overview

Kerio Connect supports the ActiveSync which is used to synchronize data between the computer (server or workstation) and mobile devices.

ActiveSync is a protocol but it is also an application generally included in mobile devices with Windows Mobile operating systems. It is also a desktop application installed to desktop computers and used to synchronize data with mobile devices connected to the computer via a so called cradle.

Kerio Connect uses the ActiveSync protocol for direct synchronization of data saved on the server with data stored in mobile devices. It supports synchronization of email folders, calendar, contacts and, in case of some devices, also tasks.

Supported mobile devices

Kerio Connect supports several mobile devices. See the product website for an overview of supported devices.

SSL Certificates

HTTP protocol is used for direct communication between Kerio Connect and mobile devices. This protocol is not secured and the connection might be wiretapped. This might lead to misuse of your fragile information such as username and password. For this reason, SSL (Secure Socket Layer) encryption is often used for traffic to protect the communication from wiretapping. The HTTP protocol secured by SSL encryption is called HTTPS.

SSL encryption is based on so called SSL certificates. Mailserver disposes of the certificate of the server against which the certificate in your mobile device is suppose to authenticate. There are two types of certificates:

  • certificates signed by a trustworthy commercial certification authority,

  • self-signed certificates.

If your certificate is signed by a commercial authority, there exists a great chance that the device already includes the certificate and no installation will be required. However, if you use the Kerio Connect's self-signed certificate or a certificate signed by an authority not supported by the device, it is necessary to download and install the certificate in your device. The instructions for this procedure are provided below..

To encrypt your traffic by SSL, download and install the certificate before configuring the ActiveSync.

The following guidelines suppose there is a working Internet connection set in your mobile device:

  1. In the browser, enter your Kerio Connect's URL to open the Kerio WebMail's login page.

  2. Click on Download SSL certificate.

  3. Installation of the certificate should be offered by the device. Install it.

The suggested guidelines work on most of mobile devices. However, on some devices installation of the certificate is a bit more difficult:

Allowing installation of a root certificate in WM 5.0 Smartphone Edition

The security policy of Smartphone devices with Windows Mobile 5.0 or Windows Mobile 5.0 AKU2 forbids installation of certificates issued by other than trusted certification authorities.

To allow installation of certificates issued by authorities not supported by the particular device (an internal certificate or the Kerio Connect's self-signed certificate), it is necessary to install a mobile device registry editor on the mobile device and use this editor to allow installation of untrustworthy certificates. One of the options is for example application regeditSTG.zip (24.01 KB).

In this editor, follow these instructions:

  1. Find and download regeditSTG.zip (available for free) and unpack it.

  2. Move the editor to the mobile phone (e.g. by using the MS ActiveSync desktop application).

    It is necessary that the file is saved in the phone, not on the memory card.

  3. On the telephone, click on the file and run it.

  4. Run regeditSTG.exe and find HKLM\Security\Policies\Policies

  5. Change the following registry items:

    • 00001001 overwrite the 2 with 1

    • 00001005 overwrite the 16 with 40

    • 00001017 overwrite the 128 with 144

  6. Now you can download the certificate from the server and install it.

    So called hard reset removes the registry changes (it is necessary to repeat the settings if needed).

SSL encryption in Sony Ericsson devices

If the Kerio Connect's self-signed certificate is installed, the device does not require confirmation for each synchronization with the server:

[Security Information ?] The certificate could not be verified. Select 'Certificate details' to get more information about the certificate. Do you want to accept the certificate and proceed? [ Yes ] [ No ] [ Details ] 

Therefore, it is recommended to install a certificate signed by a trustworthy certification authority.

Windows Mobile 5.0

In cooperation with Kerio Connect, Windows Mobile 5.0 provides many additional features:

  • Windows Mobile 5.0 supports the following folder types:

    • email

    • calendar

    • contacts

    • tasks

  • Wipe — implementation of the ActiveSync protocol allows the Kerio Connect administrator remote removal of all synchronized folders and user login data from the device.

The following options are not supported by Kerio Connect:

  • SMS-based Always Up-To-Date (AUTD)

Setting of ActiveSync on Windows Mobile 5.0 is identical with settings on Windows Mobile 5.0 AKU2.

Windows Mobile 5.0 AKU2

In cooperation with Kerio Connect, Windows Mobile 5.0 AKU2 provides these features:

  • Windows Mobile 5.0 AKU2 supports the following folder types:

    • email

    • calendar

    • contacts

    • tasks

  • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately.

  • Kerio Connect supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders).

  • Wipe — so called wipe allows Kerio Connect administrators reset remote devices. This reset clears all user data out of the device. Only default files and settings will be kept on the mobile device.

The following features of Windows Mobile 5.0 AKU2 are not supported by Kerio Connect:

  • Setting of security policy from the server (Enforce Security Policy)

  • SMS-based Always Up-To-Date (AUTD)

ActiveSync settings in Pocket PC Edition

It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system (it can be found under Start → Programs).

Before the starting to configure, it is necessary to check if connection of the device to network is set correctly (required for connection to the mailserver). This can be tested for example by using Internet Explorer to connect to Kerio WebMail.

If the connection does not fail, you can start to set the ActiveSync application:

  1. In Start → Programs, use the ActiveSync icon to run the application.

    ActiveSync icon

    ActiveSync icon

  2. When setting the ActiveSync device for the first time, an informative tips are displayed to guide you through. Click on the set up your device to sync with it link.

    If you already know how to set ActiveSync, open same dialog from Menu → Add Server Source. This method can be also used whenever you need to change the configuration.

    ActiveSync menu

    ActiveSync menu

    In case that the ActiveSync application has already synchronized data with another mailserver, remove the settings by clicking on the Delete button in Menu → Options.

  3. This opens the first page of the configuration wizard used for specification of the Kerio Connect's Internet name.

    ActiveSync — specification of a mailserver and setting secure traffic

    ActiveSync — specification of a mailserver and setting secure traffic

    The This server requires an encrypted (SSL) connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To allow the encryption, it is required that an SSL certificate is installed on the device. If your company uses certificates authorized by a commercial certification authority, it is possible that your device already includes support for SSL encryption. If the company uses a certificate generated by Kerio Connect or another internal certificate, it is necessary to install another certificate on the device.

    Once the server name is set and SSL encryption enabled, click on Next to open the following page of the configuration wizard.

  4. On the second page, set your login data:

    ActiveSync — user login data definition

    ActiveSync — user login data definition

    User name

    Use this entry to specify the user name used for authentication to Kerio Connect.

    Password

    Use this entry to specify the password used for authentication to Kerio Connect.

    Domain

    Use this textfield to enter the email domain name (usually it is the part of your email address after the @ symbol).

    Save password

    If you do not wish to be asked for the login data by each startup of the synchronization, enable this option. If you want to use the feature of automatic synchronization, this option is required to be enabled.

    ActiveSync — the Advanced dialog box

    ActiveSync — the Advanced dialog box

    Besides login data items, the Advanced button is included in this dialog. It can be used to set optional parameters. The dialog allows to set measures to be taken in case that a collision occurs during the synchronization.

    Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization. According to the parameters set here, ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round. By default, the server beats the device. It is recommended to keep these settings.

    Once the settings are done, click on Next.

  5. The following dialog provides a list of all folder types which can be synchronized. Check only those folders that will be synchronized and leave unchecked or uncheck the others.

    ActiveSync — folder synchronization settings

    ActiveSync — folder synchronization settings

    The Settings button also included in the dialog is active only upon clicking on the Calendar or E-mail folder and it opens a dialog where synchronization parameters for calendar and email folders can be set. The Contacts and Tasks folders do not contain any other parameters.

    Calendar Sync Options

    Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings. The dialog includes a menu where it can be set how old data will be synchronized.

    New events will be synchronized without exception. However, to shorten the time needed for synchronization, it is possible to set the maximum age of events to be synchronized (it is not necessary to synchronize old data where the information will not be needed any longer).

    By default, data up to two weeks old is synchronized. If you need to synchronized also older data, change the settings. In such a case, bear in mind that at least the first synchronization may take longer.

    ActiveSync — calendar synchronization settings

    ActiveSync — calendar synchronization settings

    E-mail Sync Options

    Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings. The dialog includes several options to customize synchronization:

    ActiveSync — email synchronization settings

    ActiveSync — email synchronization settings

    • Include the previous — this option allows to set how old messages will be synchronized. By default, messages up to three days old are included in the synchronization.

    • Limit e-mail size to — only messages of size up to the value set will be synchronized.

    • Include file attachments — if this option is enabled, attachments are also included in synchronization.

    • Only if smaller than — the value entered in this option sets the maximum size of email attachments to be synchronized. Larger attachments are excluded from synchronization.

    The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection.

  6. Once the settings are done, save the configuration by clicking on Finish. Now, the first synchronization between the device and Kerio Connect will be started.

    During the synchronization, a dialog appears requiring confirmation of appliance of the security policy. Use the OK button for confirmation, otherwise the synchronization will not be completed correctly.

    Wipe confirmation

    Wipe confirmation

Other ActiveSync settings are focused in your device's user's guide.

ActiveSync settings in Smartphone Edition

It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system (it can be found under Start → ActiveSync).

Before the starting to configure, it is necessary to check if connection of the device to network is set correctly (required for connection to the mailserver). This can be tested for example by using Internet Explorer to connect to Kerio WebMail.

If the connection does not fail, you can start to set the ActiveSync application:

  1. In Start Programs, use the ActiveSync icon to run the application.

    ActiveSync icon

    ActiveSync icon

  2. Click on Menu and select Add Server Source.

    ActiveSync menu

    ActiveSync menu

    In case that the ActiveSync application has already synchronized data with another mailserver, remove the settings by clicking on the Delete button in Menu → Options.

  3. This opens the synchronization's configuration wizard.

    On the first page of the wizard, use the Server address entry to specify the server's Internet name.

    ActiveSync — specification of a mailserver and setting secure traffic

    ActiveSync — specification of a mailserver and setting secure traffic

    The This server requires an encrypted (SSL) connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To allow the encryption, it is required that an SSL certificate is installed on the device. If your company uses certificates authorized by a commercial certification authority, it is possible that your device already includes support for SSL encryption. If the company uses a certificate generated by Kerio Connect or a certificate signed by an internal authority, it is necessary to install another certificate on the device.

    Once the server name is set and SSL encryption enabled, click on Next to open the following page of the configuration wizard.

  4. On the second page, set your login data:

    ActiveSync — user login data definition

    ActiveSync — user login data definition

    User name

    Use this entry to specify the user name used for authentication to Kerio Connect.

    Password

    Use this entry to specify the password used for authentication to Kerio Connect.

    Domain

    Use this textfield to enter the email domain name (usually it is the part of your email address after the @ symbol).

    Save password

    If you do not wish to be asked for the login data by each startup of the synchronization, enable this option. This option is required to be enabled especially if you want to use the feature of automatic synchronization.

  5. The following dialog provides a list of all folder types which can be synchronized. Check only those folders that will be synchronized and leave unchecked or uncheck the others.

    ActiveSync — folder synchronization settings

    ActiveSync — folder synchronization settings

    Synchronization of email and calendar allows additional settings. Select Calendar or E-mail and click on Menu. In the menu just opened, select Settings. This opens a dialog providing options in accordance with type of item to be synchronized:

    Folder synchronization settings — Menu

    Folder synchronization settings — Menu

    Calendar Sync Options

    The Calendar Sync Options dialog includes a menu where is can be set how old data will be synchronized.

    Folder synchronization settings — calendar

    Folder synchronization settings — calendar

    New events will be synchronized without exception. However, to shorten the time needed for synchronization, it is possible to set the maximum age of events to be synchronized (it is not necessary to synchronize old data where the information will not be needed any longer).

    By default, data up to two weeks old is synchronized. If you need to synchronized also older data, change the settings. In such a case, bear in mind that at least the first synchronization may take longer.

    E-mail Sync

    The E-mail Sync dialog includes two parameters to be customized:

    Folder synchronization settings — email

    Folder synchronization settings — email

    • Include the previous — this option allows to set how old messages will be synchronized. By default, messages up to three days old are included in the synchronization.

    • Limit e-mail size to — only messages of size up to the value set will be synchronized.

    The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection.

  6. Before closing the wizard, click on the Menu button and select the Advanced option. It allows setting of optional parameters. The dialog allows to set measures to be taken in case that a collision occurs during the synchronization.

    ActiveSync — the Advanced dialog box

    ActiveSync — the Advanced dialog box

    Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization. According to the parameters set here, ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round. By default, the server beats the device. It is recommended to keep these settings.

    Once the settings are done, click on Next and consequently on the Finish button to save settings.

  7. Once the settings are done, save the configuration by clicking on Finish. Now, the first synchronization between the device and Kerio Connect will be started.

    During the synchronization, a dialog appears requiring confirmation of appliance of the security policy. Use the OK button for confirmation, otherwise the synchronization will not be completed correctly.

    Wipe confirmation

    Wipe confirmation

Other ActiveSync settings are focused in your device's user's guide.

Windows Mobile 6.0

In cooperation with Kerio Connect, Windows Mobile 6.0 provides the following features:

  • Windows Mobile 6.0 supports the following folder types:

    • email

    • calendar

    • contacts

    • tasks

  • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately.

  • Kerio Connect supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders).

  • Wipe — so called wipe allows Kerio Connect administrators reset remote devices. This reset clears all user data out of the device. Only default files and settings will be kept on the mobile device.

If you perform synchronization via ActiveSync 12, your device will also support:

  • HTML emails,

  • message flags,

  • the Out of office feature.

The following features of Windows Mobile 6.0 are not supported by Kerio Connect:

  • Setting of security policy from the server (Enforce Security Policy)

  • SMS-based Always Up-To-Date (AUTD)

Setting of ActiveSync on Windows Mobile 6.0 is identical with settings on Windows Mobile 5.0 AKU2.

Nokia Eseries

Nokia Eseries allows folder synchronization by the ActiveSync protocol if the Nokia's Mail For Exchange application is installed on the device.

Devices E52, E55, E72 and E75 already have Mail for Exchange installed.

Mail For Exchange with Kerio Connect provide the following options and features:

  • Nokia Eseries supports the ActiveSync protocol, version 2.5.

  • Nokia Eseries supports synchronization of the following folder types:

    • Inbox — other email folders are not synchronized.

    • Other folders and subfolders (only Nokia E52 — E75 with integrated Mail for Exchange).

    • Calendar — the default private calendar.

    • Contacts — the default private contact folder.

  • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately.

  • Kerio Connect supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders).

  • This version allows installation of the root certificate on the device — this implies that it is also possible to use the Kerio Connect's self-signed certificate for encryption.

Mail For Exchange does not support the following features:

  • It is not possible to synchronize public and shared folders.

  • It is not possible to accept/reject an invitation. Invitations can be viewed in Inbox but it cannot be manipulated — it does not offer the Accept and Reject buttons and it is not displayed in the calendar.

Mail For Exchange Settings

The Mail for Exchange application is not included in the mobile device set. Therefore, it is necessary to install it. Import and installation of the application is described in the application's guide which is available at the Nokia website.

This chapter describes settings for devices Nokia E60 and Mail For Exchange 1.3.0. It can, therefore, slightly differ on other versions.

  1. After installation of Mail for Exchange, locate the application and open it.

    Icon of Mail For Exchange 1.3.0

    Icon of Mail For Exchange 1.3.0

  2. In the application, select the Sync mode option.

    Mail For Exchange welcome page

    Mail For Exchange welcome page

  3. In the menu just opened, select the Edit profile option.

    Options → Edit profile

    Options → Edit profile

  4. In the Profile menu, select Connection.

    The Edit profile menu

    The Edit profile menu

  5. This opens a dialog for connection to the server. The first section to be set is the Connection tab. The following parameters are to be set here:

    The Connection dialog

    The Connection dialog

    Exchange server

    Enter the server's internet name or IP address.

    Secure connection

    The Secure connection option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To allow the encryption, it is required that an SSL certificate is installed on the device. If your company uses certificates authorized by a commercial certification authority, it is possible that your device already includes support for SSL encryption. If the company uses a certificate generated by Kerio Connect or another internal certificate, it is necessary to install another certificate on the device.

    Now, save settings of the tab.

  6. In the Profiles menu, select Credentials. Enter login information used for connection to your mailbox:

    The Credentials dialog

    The Credentials dialog

    Username

    Use the Username textfield to enter username used for connection to the mailbox in Kerio Connect.

    Password

    Use the Password textfield to enter password used for connection to the mailbox in Kerio Connect.

    Domain

    Use the Domain textfield to enter the name of the email domain (if you are not sure about this part, contact your administrator).

    Save the settings.

  7. In the Profiles menu, select Sync content. On this tab, set folders to be synchronized. The tab also allows selection of preferred store for possible collisions. Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization. In accordance with the settings, either the changes performed on the server will beat and overwrite the changes in performed on the device (the Server wins option) or the other way round (the Phone wins option) within the ActiveSync. By default, the server beats the device. It is recommended to keep these settings.

    The Sync content dialog

    The Sync content dialog

  8. In the Profiles menu, select Sync schedule. On this tab it is possible to schedule automatic synchronization:

    The Sync Schedule dialog

    The Sync Schedule dialog

    Peak sync schedule

    Sets the synchronization interval for peak time (the time when you need as fresh information as possible, usually this time includes the working hours).

    Off-peak sync schedule

    Sets the synchronization interval for off-peak time (usually at night).

    Peak start time

    Setting of the peak time start.

    Peak end time

    Setting of the peak time end.

    Peak days

    Setting of peak days (all working days are set by default).

  9. Return to the Profiles menu and select the Calendar option. On this tab it is possible to set parameters for automatic synchronization (see figure The Sync Schedule dialog):

    The Calendar dialog

    The Calendar dialog

    Sync calendar back

    All upcoming events are included in the synchronization. However, to shorten the time needed for synchronization, it is possible to set the maximum age of events to be synchronized (it is not necessary to synchronize old data where the information will not be needed any longer).

    By default, data up to two weeks old is synchronized. If you need to synchronized also older data, change the settings. In such a case, bear in mind that at least the first synchronization may take longer.

    Initial sync

    Before the first synchronization of the server with the device, it is necessary to remove one of the stores to avoid collisions. The Initial sync option specifies whether data on the server (Keep items on phone) or on the device (Delete items on phone) will be removed during the first synchronization.

  10. In the Profiles menu, select the Contacts option. This tab allows setting of solution for possible initial collision. Before the first synchronization of the server with the device, it is necessary to remove one of the stores to avoid collisions. The Initial sync option specifies whether data on the server (Keep items on phone) or on the device (Delete items on phone) will be removed during the first synchronization.

    The Contacts dialog

    The Contacts dialog

  11. In the Profiles menu, select the Email option. On this tab, it is possible to set parameters of synchronization of email folders:

    The Email dialog

    The Email dialog

    Email address

    The option requires entering of the email address.

    Show new mail pop-up

    Enables/disables new mail notifications.

    Use signature

    Allows adding of a footer to email messages.

    Signature

    Footer definition.

    When sending mail

    Setting of time when email is sent (immediately or during the upcoming synchronization).

    Sync messages back

    All unread messages are included in the synchronization. However, to shorten the time needed for synchronization, it is possible to set the maximum age of messages to be synchronized (it is not necessary to synchronize old data where the information will not be needed any longer).

    By default, synchronization is set to messages up to three days old. If you need to synchronized also older data, change the settings. In such a case, bear in mind that at least the first synchronization may take longer.

Nokia N73 and N95

Nokia N73 and N95 allows folder synchronization by the ActiveSync protocol if the Nokia's Mail For Exchange 1.6.1 or higher is installed on the device.

Mail For Exchange with Kerio Connect provide the following options and features:

  • Nokia N73 and N95 supports the ActiveSync protocol, version 2.5.

  • Nokia N73 and N95 supports synchronization of the following folder types:

    • Inbox — other email folders are not synchronized.

    • Calendar — the default private calendar.

    • Contacts — the default private contact folder.

  • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately.

  • Kerio Connect supports Global Address Lookup — this feature allows to look up email addresses in all contact folders available to the particular user (including public folders).

  • This version allows installation of the root certificate on the device — this implies that it is also possible to use the Kerio Connect's self-signed certificate for encryption.

Mail For Exchange does not support the following features:

  • It is not possible to synchronize public and shared folders.

  • It is not possible to accept/reject an invitation. Invitations can be viewed in Inbox but it cannot be manipulated — it does not offer the Accept and Reject buttons and it is not displayed in the calendar.

RoadSync

Kerio Connect supports the RoadSync 2.0 application developed by DataViz. RoadSync enables synchronization between Kerio Connect and mobile devices.

RoadSync supports synchronization of the following folder types:

  • Email,

  • Calendar,

  • Contacts,

The RoadSync application can be installed on the following mobile devices:

  • Symbian UIQ,

  • Symbian S80,

  • Symbian S60 3rd Edition,

  • Palm OS (synchronization is available for email only),

  • Java MIDP 2.0 (synchronization is available for email only),

For details on RoadSync and supported devices, see the DataViz website at http://www.dataviz.com/.

Apple iPhone

Apple iPhone 2.0

This section addresses both Apple iPhone 3G and Apple iPhone 1.0 with the OS X 2.0 firmware.

In additions to all options available also for OS X 1.0, Apple iPhone with OS X 2.0 supports the ActiveSync protocol for direct data synchronization. This implies that now Kerio Connect in cooperation with Apple iPhone 2.0 provides the following options:

  • Apple iPhone allows synchronization of:

    • email,

    • calendar,

    • contacts.

  • Apple iPhone fully supports the device clean-up feature, so called Device Wipe. In short, the device can be cleared (deletion of all data and settings) remotely in case that it gets lost or stolen.

    If you happen to lose your Apple iPhone or it gets stolen, contact your network administrator immediately to get the device wiped remotely.

  • DirectPush Technology — this technology allows mobile devices to keep open HTTP(S) connection with the server. Whenever a new item is received or any change is performed in any folder, changes are synchronized immediately.

  • Global Address Lookup — this feature allows look-up of email addressed in contact folders.

Account settings

To configure ActiveSync (Exchange), follow these guidelines:

  1. In Apple iPhone, go to Settings → Mail, Contacts, Calendars.

  2. Select Add Account.

  3. Select the Microsoft Exchange account type.

  4. Enter the following account data:

    Email

    Enter the primary email address consisting of username and domain (e.g. jflyhigh@company.com, where jflyhigh is a username and company.com is an email domain).

    Server

    Enter DNS name of Kerio Connect.

    Username

    Enter username for login to your Kerio Connect mailbox.

    Password

    Enter password for your mailbox.

    Description

    This is an optional entry. The description is helpful especially if you intend to use multiple accounts.

    Use SSL

    This option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To enable traffic encryption, it is necessary that an SSL certificate is installed in Kerio Connect. To get the certificate, go to the Kerio WebMail login page in Safari and click on Download SSL certificate.

  5. In the dialog opened, select which folder types will be synchronized. Uncheck only items you would really not use.

  6. Once the settings are saved, the Mail days to sync item appears — open it and set how old items will be involved in synchronization. This measure helps avoid that the synchronization takes too long and that too much needless data is downloaded.

At the end, set how often the synchronization will be performed. This can be done in Settings → Fetch New Data. On the Advanced tab, you can also find setting of synchronization type for your Exchange account.

Apple iPhone 3.0

In Apple iPhone OS 3.0, all features of previous Apple iPhone OS versions are available.

Newly, the following features have been introduced for Apple iPhone:

  • CalDAV protocol (allows calendar synchronization),

  • standard iCalendar (allows to download shared and public calendars for reading),

  • LDAP protocol (allows to access contacts via LDAP).

  • support for ActiveSync 12.1 (allows direct search in emails stored in Kerio Connect via Exchange account).

    Once the upgrade is completed successfully, it is necessary to remove and reconfigure the Exchange account, otherwise the device will keep attempting to connect to Kerio Connect via ActiveSync 2.5

In addition to features described above, the system introduces other improvements, such as:

  • the Copy&Paste method both for text and graphic items during email composition,

  • while composing an email message, it is possible to switch the client to the horizontal position,

  • notifications of new email delivered to other folders than the Inbox,

  • creating and sending invitations from ActiveSync account (including showing of availability of individual users),

  • notes synchronization with desktop applications Apple Mail and MS Outlook via Apple iTunes.

For details on individual enhancements and their implementation options, refer to the Apple website. In the following sections, you will find settings applying to the very communication with Kerio Connect:

Configuration of CalDAV account

To configure CalDAV account, follow these guidelines:

  1. In Apple iPhone, go to Settings → Mail, Contacts, Calendars.

  2. Select Add Account → Other → Add CalDAV Account.

  3. Enter the following account data:

    Server

    Enter DNS name of Kerio Connect.

    User

    Enter username for login to your Kerio Connect mailbox.

    Password

    Enter password for your mailbox.

    Description

    This is an optional entry. The description is helpful especially if you intend to use multiple accounts.

  4. Click on Next to open the Unable to Verify Certificate dialog. If you continue, the connection either fails due to the server's security policy or it is established successfully but the traffic is not protected from tapping. Therefore, it is strongly unrecommended to use unencrypted traffic. To switch to secured connection, click on Cancel and go to Advanced Settings:

    Use SSL

    This option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To enable traffic encryption, it is necessary that an SSL certificate is installed in Kerio Connect. To get the certificate, go to the Kerio WebMail login page in Safari and click on Download SSL certificate.

    Port

    Default ports for communication must be changed as follows:

    For HTTPS: 8443 → 443 (to enable the Use SSL option, use port 443)

    For HTTP: 8008 → 80

    The settings apply if standard ports for HTTP protocol are set on the server. If connection to the server with these settings fails, contact your network administrator an check that non-standard ports are not used for Kerio Connect traffic.

    Account URL

    Enter URL of the calendar account including the port number specified in the Port entry.

    For example, the URL will be as follows for domain company.com and port 80:

     

    • for your personal account:

      http(s)//mail.company.com:80/caldav

    • for a shared calendar of user wsmith:

      http(s)//mail.company.com:80/caldav/users/company.com/wsmith

    • for the calendar of the resource car1:

      http(s)//mail.company.com:80/caldav/users/company.com/car1

    • for public calendar:

      http(s)//mail.company.com:80/caldav/users/company.com/.public

     

To view new calendars, go to the Calendar application by clicking on Calendars. In the list, simply click on the calendar you want to open.

Subscription to calendars

To subscribe calendar in the iCalendar format, follow these steps:

  1. In Apple iPhone, go to Settings → Mail, Contacts, Calendars.

  2. Select Add Account → Other → Add Subscribed Calendar.

  3. Enter the following account data:

    Server

    Insert URL in this pattern: servername/ical

  4. If the account authentication fails, check the following items:

    Server

    Enter URL in a format compatible with calendar subscription. Basic URL follows this pattern: servername/ical The basic URL can be used to subscribe to the main calendar of your account. To subscribe to other calendars, use the following (derived) URL patterns:

    servername/ical/users/domain/user@domain — URL modified for the purpose of subscription to a shared calendar (e.g. mail.company.com/ical/users/company.com/wsmith@company.com).

    servername/ical/users/domain/room@domain — URL modified for the purpose of subscription to a resource calendar (e.g. mail.company.com/ical/users/company.com/meetingroom1@company.com).

    Description

    This is an optional entry. The description is helpful especially if you intend to use multiple calendars.

    User

    Enter username for login to your Kerio Connect mailbox.

    Password

    Enter password for your mailbox.

    Use SSL

    This option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To enable traffic encryption, it is necessary that an SSL certificate is installed in Kerio Connect. To get the certificate, go to the Kerio WebMail login page in Safari and click on Download SSL certificate.

    Remove alarms

    It is recommended to enable this option, as it will not be possible to disable alarms after having downloaded the calendar to the device.

To view new calendars, go to the Calendar application by clicking on Calendars. In the list, simply click on the calendar you want to open.

Download of large shared or public calendars via slow connection (GPRS, EDGE) can result in temporary unavailability of the calendar to other users.

LDAP client configuration

To configure LDAP account, follow these guidelines:

  1. In Apple iPhone, go to Settings → Mail, Contacts, Calendars.

  2. Select Add Account → Other → Add LDAP Account.

  3. Enter the following account data:

    Server

    Enter DNS name of Kerio Connect.

    User

    Enter username for login to your Kerio Connect mailbox.

    Password

    Enter password for your mailbox.

    Description

    This is an optional entry. The description is helpful especially if you intend to use multiple calendars.

The application cannot read some types of SSL certificates, so it is recommended to connect only via an unsecured version of the LDAP protocol.

LDAP search is available in the Contacts application. Simply click on Groups to go to contact lists and select an item to view.

Meeting scheduling and availability settings in Exchange account

To create an invitation, follow these instructions:

  1. On Apple iPhone, run the Calendar application.

  2. Create a calendar event.

  3. Enter standard information, such as name and location of the event as well as its start and end times.

  4. Click on Invitees.

  5. Enter or select contact of persons to invite and click on Done.

  6. Click on Availability.

  7. Select free/busy mode of the appointment to be showed in your free/busy calendar.

Apple iPhone 4.0

In Apple iPhone OS 4.0, all features of previous Apple iPhone OS versions are available.

Newly, Apple iPhone supports synchronization of contacts via the CardDAV protocol.

CardDAV account settings

To configure CardDAV account, follow these guidelines:

  1. In Apple iPhone, go to Settings → Mail, Contacts, Calendars.

  2. Select Add Account → Other → Add CardDAV Account.

  3. Enter the following account data:

    Server

    Enter DNS name of Kerio Connect.

    User

    Enter username for login to your Kerio Connect mailbox.

    Password

    Enter password for your mailbox.

    Description

    This is an optional entry.

  4. Upon clicking on Save, iPhone attempts to establish connection.

    By default, iPhone is set to encrypted traffic (HTTPS) on standard ports. If connection over HTTPS fails, iPhone attempts to connect via HTTP (unsecured connection).

    If connection to the server fails, contact your network administrator an check that non-standard ports are not used for Kerio Connect traffic. If they are, it is necessary to set ports manually.

    Go to Advanced Settings and set the following parameters:

    Use SSL

    This option allows encryption of any traffic between the server and the device. It is highly recommended to keep the option enabled to protect your connections from debugging and misuse.

    To enable traffic encryption, it is necessary that an SSL certificate is installed in Kerio Connect. To get the certificate, go to the Kerio WebMail login page in Safari and click on Download SSL certificate.

    Port

    Set ports for HTTP and HTTPS traffic by using information provided by your network administrator.

New contacts are located in the Contacts application. To get there, click on the Contacts button.

CardDAV account can be used for synchronization of the user's personal contacts — shared and public contacts are not involved in the synchronization.

Apple iOS

Kerio Connect now comes with an autoconfig tool for iOS systems. This tool enables simple setting of automatic synchronization of:

  • mailboxes

  • contacts

  • calendars

How to use the autoconfig tool?

  1. In a browser running on an iOS system, enter the address of your mailserver. On the login page, click on Set up my phone (below the login dialog) and then on Mail, Contacts, Calendars.

    iOS configuration

    iOS configuration

  2. To create an Exchange ActiveSync account, click on Continue.

    For your security, it is recommended to use secured connection.

    To configure your device with CalDAV, CardDAV and IMAP, use the link below the Continue button.

  3. This opens the installation page. Click on Install to run installation. You will be asked for your account's password.

    Installation page

    Installation page

    You can click on More details to view what will be included in the installation.

  4. Once the installation is completed, you can start using your mailbox immediately.


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