Office 2011 for Mac Service Pack 2 (14.2) update is not compatable with Kerio Connect 7.3.2 and earlier


On April 12, 2012, Microsoft released a new update, Service Pack 2, for Office 2011 for Mac.  This new version is 14.2.

Kerio has discovered that this version is not compatible with any currently released version of Kerio Connect including 7.3.2 and earlier.


At this time, we recommend avoiding installation of this update as it will prevent syncing with Kerio Connect.

If this update has already been applied, it is recommended to remove Office completely, and re-install Microsoft Office 2011 from original installation media.  Be careful not to reinstall the service pack a second time.

A fix for this issue has now been developed, to correct this issue you will need to install Kerio Connect 7.3.3 or any newer. Please go to the Kerio download site to get this update:

Article Number: 932
Posted: Fri, Apr 13, 2012 1:47 AM
Last Updated: Thu, Jan 10, 2013 9:08 AM
Posted: Ken Whittaker

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