Kerio Operator has special phone extensions which run the following
Voicemail — a
service extension to access voicemail. Kerio Operator recognizes which
extension is used and you can set if PIN is required or not.
This service is set automatically for provisioned phones.
Voicemail with login prompt —a service
extension to access voicemail. Kerio Operator is not able to recognize which
extension is used. Users must authenticate with typing their extension and PIN.
Echo — this option helps you monitor
whether phones are correctly connected and what is the sound delay. Speak to
the phone after hearing the automated message. If done correctly, your message
is recorded and played back.
Music — music plays upon dialing the
extension (used for checking the connection).
Current time — auto attendant tells the
current date and time.
Dial by extension — auto attendant invites
the user to enter the extension which the operator will dial.
Dial by name — user enters first several
letters of the callee's surname and system searches among the users created in
Kerio Operator and dials the extension.
Record audio — Kerio Operator starts
recording. Thus you can easily
create records for auto
attendant scripts in excellent quality.
Receive fax messages — the service enables
you to receive fax to defined email address. Necessary condition for enabeling
the service is entering email address for receiving faxes in PDF format.
To configure PBX services, go to the administration interface → PBX
If you wish to use any service, tick the box next to this service.
Extensions offering the services are disabled by default.
This chapter shows how to create a records for an auto attendant
script easily, fast and in sufficient quality.
The record is stored in the audio file library in Kerio Operator. You
can listen and manage the recordings in the Definitions → Audio File Library.
If you open the administration interface in Safari browser and you
cannot play any recordings, read article
play voicemails or audio files in Safari.