I get an error that says ’create_time < install_time’

Issue encountered

I get an error that says 'create_time < install_time'

Cause

You are running the 30 day trial of Kerio Connect, and have either moved data from a different machine or reinstalled the software. The timestamps for your files and your install date do not match. Kerio detects this as an attempt to subvert the 30 day trial. There are no other reasons for this to happen.

Solution

Please contact our sales department for a trial extension key.