Configuring clients for instant messaging
Article Number: 1411 | Last Updated: Wed, Jun 29, 2016 11:02 AM
Recommended IM clients
For information about sending chat messages through Kerio Connect Client, read Sending chat messages in Kerio Connect Client.
Kerio instant messaging service is based on XMPP, an open technology for real-time communication.
Kerio Connect recommends the following instant messaging clients:
Kerio instant messaging service supports the following features:
Configuring Pidgin for Microsoft Windows
To configure the Pidgin client, follow these steps:
Configuring Messages on Mac OS X
To auto-configure Messages on Mac OS X, use Kerio Connect Account Assistant.
For manual configuration, follow these steps:
Use similar settings for iChat.
Configuring Psi on Linux
When you login to your account in an IM client for the first time, a list of all your Colleagues will be created. You can move them into other folders or delete them (see section Troubleshooting on how to restore this contact list).
You can create additional contact lists and add other contacts depending on the client you use.
If you have problems with your company contacts (Colleagues), ask your administrator to restore your contact list.
Any change you have previously made to the Colleagues list will be lost. Your external contacts will remain preserved.
Cannot connect to your account
If you cannot connect to your account, check your DNS settings for client auto-configuration or configure the clients manually:
Go to Modify Account → tab Advanced and use one the following configurations:
Go to Account Settings → tab Server Settings and use one the following configurations:
Go to Modify Account → tab Connection, check option Manually Specify Host/Port and use one the following configurations: