Kerio Connect 8.0.x and support for Microsoft Outlook 2013 - Part of Microsoft Office 365 (Home Premium, Home and Business, etc.)

This article is valid only for Kerio Connect 8.0.x versions. It is highly recommended to upgrade to a recent version of Kerio Connect server (Kerio Outlook Connector), which includes full support for the Outlook 2013 since the Kerio Connect 8.1.0. There are additional configuration steps required to install Kerio Outlook Connector (KOFF) on the Microsoft Outlook 2013 - Part of Microsoft Office 365 (Home Premium, Home and Business etc.). See details below for more information.

IMPORTANT

You can check your version of MS Outlook at File > Office Account > About Outlook. There is the edition of Microsoft Office and when it states it is Part of Microsoft Office 365, the article applies to your MS Outlook version.

It is possible to verify the type of onstallation using registry keys. Verify if the VirtualOutlook key exists in the following location in the Windows registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Office\15.0\Common\InstallRoot\Virtual\VirtualOutlook.

The VirtualOutlook key is a REG_SZ value that contains the culture tag of the installed product language, such as "en-us".

More details can be found in following Microsoft Knowledge Base article.

Details

The following procedure requires, that Microsoft Outlook 2013 - Part of Microsoft Office 365 (Home Premium, Home and Business etc.) is already installed. The Kerio Outlook Connector (KOFF) is not installed (in case the KOFF was already installed, uninstall it before you proceed with following guide).

Office 2013 32bit

  1. Install Kerio Outlook Connector Offline.
  2. Create folder C:\Program Files (x86)\Common Files\System\MSMAPI if it is not already created.

Windows 32-bit systems

Copy all files from C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\SYSTEM\MSMAPI to C:\Program Files\Common Files\System\MSMAPI

Windows 64-bit systems

Copy all files from C:\Program Files (x86)\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\SYSTEM\MSMAPI to C:\Program Files (x86)\Common Files\System\MSMAPI.

Do not copy any subfolders! Copy only files from within the folder.

Office 2013 64bit

  1. Update registry in Windows to include the following registry key:
  • Create registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook, create String value Bitness, and set it to x64
  • Or, apply the attached registry file.
  1. Install Kerio Outlook Connector. Create folder C:\Program Files\Common Files\System\MSMAPI if it is not already created.
  2. Copy all files from C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX64\SYSTEM\MSMAPI to C:\Program Files\Common Files\System\MSMAPI.

Do not copy any sub-folders! Copy only files from within the folder.

Repeat step 3 with all KOFF 8.0.X updates until Microsoft Office 365 is supported. When uninstalling KOFF, manually remove files from C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\SYSTEM\MSMAPI or from C:\Program Files (x86)\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\SYSTEM\MSMAPI.

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